Bristol Volunteers started an LGBT+ helpline in 1975 from a back bedroom in Totterdown
Bristol Lesbian and Gay Switchboard (BLAGS) was set up on February 1, 1975, and took its first phone call on Valentine’s Day. BLAGS was founded by Dale Wakefield at her home on Hill Street in Totterdown in response to a clear need for information and a listening ear.
The phone line operated initially from the spare bedroom of Dale’s home and was run by herself and a group of volunteers. It was one of the first LGBTQ+ switchboards in the country, London Lesbian and Gay Switchboard had started 11 months earlier in March 1974.
“It was very much a taboo. Setting up the switchboard was really quite a radical thing to do. It felt empowering to be part of an out gay group at that time.”